Can I cancel anytime?
Yes. You can cancel your subscription at any time by following the instructions in this post: how to cancel your subscription
If you prefer, you can let us know by sending an email to support@joyoflanguages.com
Customer Assistance and feedback
We value our students and community, and take feedback seriously. If you're considering cancelling due to a problem you've experienced in the Online Italian School, we'd love to know if there is anything we can do to fix the issue and improve your experience with Joy of Languages. For example, if you are experiencing any kind of technical problems, we're happy to assist you via email, or Zoom call to make sure you have everything you need to get set up.
You can share your concerns and get assistance via support@joyoflanguages.com.